Service cloud salesforce. We work across the full Salesforce ecosystem — Sales Clo...
Service cloud salesforce. We work across the full Salesforce ecosystem — Sales Cloud, Service Cloud, Marketing Cloud, and Slack — delivering tailored solutions that solve real business challenges. Entities and relationships that are relevant for and used by support agents when providing the support, which customers are entitled to, through activities, collaborating with teams, providing solutions and sharing knowledge articles, while meeting case milestones. Minimum 8 years of experience with Salesforce data model, security model, and public sector solutions. Deliver personalized experiences across every service channels to increase customer satisfaction. * Identifier les opportunités pour Service Cloud au sein de la base existante de clients Salesforce et chez les prospects. If you’re looking for more context about Salesforce APIs, check out the list of links. AI agents provide reps with real-time insights and smart suggestions to deliver fast, consistent, standout service. Lead requirements gathering and functional design for initiatives across Salesforce Service Cloud and Salesforce Data Cloud. com NeuraFlash, Part of Accenture is hiring a Sr. Translate business needs into clear functional requirements, process flows, user stories, data flow mappings, and phased delivery plans. Trust just got personal! Get status and maintenance updates tailored specifically to your tenants, all on Salesforce My Trust Center. Feb 11, 2026 · Automate Salesforce Service Cloud tasks via Rube MCP (Composio). Speed up call resolution and increase customer satisfaction by uniting cloud telephony and Salesforce CRM. . * Développer le chiffre d'affaires en capitalisant sur des relations nouvelles et Salesforce Developer Minimum of 10 years of Salesforce development experience (Service Cloud, Experience Cloud preferred). Minimum 8 years of experience with Salesforce technologies (APEX, Visualforce, Lightning Web Components (LWC), and Flow. Try one of our assisted setup tools, publish a knowledge base, and create a console to serve as the home base for your service reps. Get started with key features of Agentforce Service (formerly Service Cloud) that help you deliver fast customer service. * Créer de nouveaux leads (contacts commerciaux) grâce à une prospection systématique auprès des responsables du service client. They help your reps drive loyalty, slash costs, and personalize every experience. Built on the Salesforce Platform, Service Cloud enables users to automate service processes, streamline workflows and find key articles, topics and experts to support customer service agents. Strong understanding of Case Lifecycle and Customer Support processes Experience with Customer Community / Experience Cloud 6 days ago · Interaxa is a Salesforce consulting partner specialized in helping companies implement, integrate, and get the most value from the Salesforce platform. 3+ years of Salesforce Platform development experience with full-cycle Salesforce implementation Service Cloud projects that include configuration, customization, implementation, and data migration. If you want to get right to the action, the Quick Start guide covers the basics to get you up and running. This job in Information Technology is in Virtual / Travel. Salesforce Consultant, Service Cloud Voice, with an estimated salary of $94,400 - $266,300. 2 stars | by ranbot-ai We are seeking an experienced Salesforce Service Cloud Architect to lead the design, architecture, and implementation of scalable, high performing Salesforce solutions. Service Cloud connects every customer touchpoint on a trusted, unified platform. Oct 15, 2024 · Service Cloud is a popular Salesforce product that is designed specifically for CRM. Feb 6, 2026 · Position Summary We are seeking an experienced Senior Salesforce Service Cloud Developer to lead our customer service platform development initiatives. Salesforce is the #1 AI CRM (customer relationship management) platform. Boost front-line workforce productivity with an end-to-end field service solution. Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions. View this job and more career opportunities on Zippia. Unify the work of human and AI agents to deliver intelligent, omni-channel service. However, understanding and using REST API requires basic familiarity with software development, web services, and the Salesforce user interface. Always search tools first for current schemas. Understand the power of Agentforce Service by seeing it in action. Enable your team with customer service support software & solutions powered by AI to create connected, efficient, and scalable service that customers love. For incidents and problems, support can swarm the cases for broad engagement. This role combines hands-on technical Job Type: Contract- W2 Key Requirements: • Strong experience in Salesforce Service Cloud, including case management, support processes, Omni-Channel, and skills-based routing. We bring companies and customers together by providing a unified set of applications — powered by agentic AI and data — that help every department, including sales, service, marketing, commerce, and IT, work as one. Log In Apply for a Director, Financial Services Cloud - Salesforce job at Slalom in Buffalo, NY. jcis mtkvutq xczf hqvhw huzcm iehod ppel fispnh hjkeep hapz
